Showhome Furniture FAQ - Calgary furniture store

Showhome Furniture Calgary: Frequently Asked Questions

Questions about visiting and choosing furniture

Is Showhome Furniture a local Calgary business?

Yes. Showhome Furniture is a locally owned retailer of new furniture in Calgary. Our selection includes Canadian-made and custom options. Visit the showroom to compare pieces in person and speak with our team.

Where is the showroom and when is it open?

Find us at North Hill Centre, 1616 14th Avenue NW, Calgary, AB T2N 1M6. We are open Monday to Saturday, 10 a.m. to 6 p.m., and closed Sunday. Call 403-460-8114 with questions before your visit.

Can I try furniture before buying?

Yes. Visit to compare seating comfort, proportions and finishes. Ask whether the showroom example has the same dimensions and upholstery as the version you are considering. Contact us first if you want to see a particular model.

Do you offer free interior design consultations?

Yes. Our free consultations take place in store only. Bring photos, measurements and ideas to discuss furniture selection and room arrangement with a designer. Book a free in-store design consultation through our consultation page.

Can a designer help with a complete home project?

Our design team can help you discuss furniture for a room or a complete home. Bring a floor plan, an idea of your budget and details of pieces you want to keep. Confirm the scope of your project with the team when booking.

Do you offer Canadian custom sofas and sectionals?

Yes. Our selection includes Canadian custom seating. Fabrics and configurations depend on the model. Browse sofas in Calgary, then ask the showroom team which choices apply to your preferred piece. Review dimensions, orientation and upholstery before placing an order.

Can I choose furniture for my bedroom?

Explore beds in Calgary and ask about coordinating storage and bedside furniture. Confirm the dimensions, materials, manufacturing origin and custom options for each model. Mattresses and accessories shown in a display may be sold separately.

How do I confirm availability and pricing?

Contact the showroom with the product or model name. Ask for the current price, whether it is stocked or ordered, and the estimated lead time. For a custom piece, request a quote for your selected configuration and fabric.

Can I ask about promotions, price matching or financing?

Ask our team about current offers and eligibility before relying on an older article or advertisement. Request any applicable exclusions, dates and financing terms in writing. This page does not promise a particular discount or financing plan.

How do pickup and delivery work?

Contact our team to confirm the pickup location, readiness of your order and any loading requirements. Delivery is provided through a third party. Confirm the provider, service area, charges, setup and payment arrangements for your order before booking. Do not assume packaging removal or old-furniture removal is included.

What is your return policy?

Regular-priced in-stock furniture may be returned within 3 days of receipt, subject to a 15% restocking fee. Discounted furniture and custom orders are final sale. Special-order accessories, clearance items, pillows, featherbeds, duvets, mattresses and pillow or mattress protectors are also final sale. Read our full return policy and confirm the conditions for your purchase before ordering.

What warranty or protection applies to my furniture?

Warranty terms depend on the product and manufacturer. If you purchased a separate protection plan, refer to that plan for its coverage, exclusions, reporting deadlines and claim process. Do not assume accidental damage, pet damage or unused-plan credits are included. For help, email service@showhomefurniture.com with your invoice and relevant product details.