Showhome Furniture – Pickup & Delivery Options

Choose pickup or confirm delivery arrangements with our team.

Option 1: Book an in-store pickup

Use the pickup calendar below to request an available appointment. Please allow at least 24 hours' notice and confirm that your order is ready before arranging transport.

Pickup times are the appointments shown in the calendar; they are separate from general showroom opening hours. Collect from the east side of the building at the blue door or loading dock. Check in with our team, inspect the furniture and confirm the items being collected.

Bring a suitable vehicle and discuss loading requirements with us in advance. Call 403-460-8114 if you need help with a pickup booking.

Payment and storage

Any outstanding balance must be paid in full before pickup. Please confirm payment arrangements with the team before your appointment.

If you need storage beyond one week, include the requested duration in your booking notes. Storage is subject to our confirmation and availability; a booking note alone does not confirm the arrangement.

Option 2: Arrange delivery

Contact Showhome Furniture at 403-460-8114 or service@showhomefurniture.com for the current third-party delivery contact and arrangements for your order.

Before booking, confirm the provider, delivery address, appointment, charges and service level. Ask specifically about stairs, elevators, room placement, assembly, packaging and any removal request. These services should not be assumed to be included or free.

Still planning your room? Explore sofas in Calgary and dining tables in Calgary, or ask about a free in-store design consultation.

FAQs on Shipping and Delivery:

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Timing depends on the specific furniture, stock or custom production status and the delivery arrangement. For a current order estimate, contact our team with your order details. An estimated arrival date is not a confirmed delivery appointment.

SET UP DELIVERY?

Confirm that the furniture is ready, then book a pickup appointment or ask Showhome for the current third-party delivery arrangements. Before delivery, share access details such as stairs, elevator bookings, parking restrictions and doorway measurements. Confirm the quoted services and costs with the provider.

SHIPPING ADDRESS CHANGES?

Contact 403-460-8114 as soon as your address or access arrangements change. If delivery has already been arranged, confirm the change with both Showhome and the delivery provider. Ask whether the change affects the appointment or charges.

ORDER CANCELLATION?

Contact our team before requesting a cancellation or return so we can check the terms that apply to your order. There is no blanket full-refund cancellation promise.

Under our full return policy, regular-priced in-stock furniture is eligible for return within 3 days of receipt, subject to a 15% restocking fee. Discounted furniture, custom orders, special-order accessories, clearance, pillows, featherbeds, duvets, mattresses and mattress protectors are final sale. Review the complete policy and applicable conditions before ordering.

ORDER TRACKING?

Keep your order receipt and contact Showhome for an update on the furniture's status. Once pickup or delivery is ready to arrange, confirm the appointment and contact details. Please tell us promptly if your move-in date or availability changes.

ORDER RECEIVING?

Check the items against your order and inspect their condition at pickup or delivery. Note visible damage, missing items or an incorrect piece on the delivery paperwork and contact service@showhomefurniture.com promptly with your order details and photos.

Keep relevant packaging while the team reviews an issue, and follow the applicable product and return-policy instructions. Contact Showhome directly if you have a concern after receiving your order.

Thank you so much for supporting a 🇨🇦 CANADIAN BUSINESS.