Shipping & Delivery
Showhome Furniture tries hard to keep furniture at a competitive low price. Instead of building shipping costs into each piece we choose to sell our furniture lower and charge an additional shipping charge. Special flat rate shipping fee for Calgary and Vancouver for only $99 on anything over $999. Our standard delivery service is to the nearest depot in your town. If you are in a remote location, there may be extra charges for delivery.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
This totally depends on where you live. It usually within 1-2 weeks if it’s not in stock. If an item is in stock, this will be between 2 and 5 days.
When you place your order you will receive a confirmation email that gives you an estimated delivery time window for your order.
The estimated transit time for delivery is 5-8 days. If you live in a remote location, please allow an additional 7 days for delivery.
We are unable to deliver to PO Boxes, APO or FPO addresses at this time.
SET UP DELIVERY:
Our amazing local delivery agent will contact you shortly and schedule a time and date of your convenience to deliver your beautiful showhome furniture. We will work with your schedule. Other things to note:
- Delivery will be made either by Delivery Truck or Courier (FedEx or UPS).
- Delivery will be made Monday to Friday during regular business hours.
Our Standard Shipping is to the nearest depot.
- For an additional cost we will deliver it to your house.If you live in a house, this will be the front door of your house. If you live in an apartment, this will be the front door of your apartment complex.
- We are unable to navigate stairs with our standard delivery equipment. If your building front door is only accessible via stairs we will get as close as possible or, alternatively, deliver to your garage.
- If you need inside set up pls let us know and we will tell you the cost.
SHIPPING ADDRESS CHANGES
If you wish to change the delivery address, please contact our Customer Service Team before the item is dispatched to you (this is likely to be within 48 hours of you placing the order). If your order is already on its way to you than there will be a re-routing Fee.
You may cancel your order anytime before it leaves our warehouse for a full refund. If you cancel your order after its left our warehouse, we will deduct the shipping and return shipping charges.
After you place your order, you will be emailed an order receipt. Once we have solidified a shipping date with you we will inform you and keep you informed until the item is received.